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MD-COLLECT is a very cost-effective way to manage slow paying and bad
debt accounts. Billing and office managers find the service easy
to use, and physicians find that MD-COLLECT effectively collects on accounts
while maintaining positive patient relationships.
 MD-COLLECT IS PHYSICIAN CENTRIC
We understand the importance you place on
maintaining a healthy relationship with your patients.
Using MD-COLLECT to refer your delinquent
patient accounts to CCI can facilitate communication between you and
your patients to resolve delinquent matters. We select our
communications to encourage patient responsibility for balances due
without undermining your relationship.
Experience has shown that many patients pay
only after their account has been referred to a collection agency. CCI collection letters will encourage your
patients to pay their debts in a professional and courteous manner. After receipt of a CCI collection letter, your patients may contact your
office with questions or to provide additional insurance information
and/or payments. While CCI's letters prompt patients to contact
your office, CCI Collection Representatives are also available to handle
your patients' inquiries.
MD-COLLECT provides you with the ability to stop
and start debt collection activities based on individual patient
circumstances. When you update any financial or demographic changes to an
account that is active with MD-COLLECT, this information is automatically
posted and collection activity continues as appropriate.
Lastly, MD-COLLECT only services healthcare clients, unlike most agencies that
provide collection services for any industry. We understand that physicians
must comply with HIPAA privacy regulations and we are sensitive to those needs.
MD-COLLECT IS EASY
All you need to begin using MD-COLLECT is an
Internet connection and overdue self-pay patient accounts.
No one working in a physician’s office has extra time, especially when it comes
to learning a new system. That is why we designed MD-COLLECT to be easy, fast, and available 24 hours a day.
We’ve worked with physicians and office managers to ensure that MD-COLLECT integrates into your workflow and
requires a minimal amount of your valuable time. With MD-COLLECT you can easily and efficiently update account
information, add new accounts, stop collections and view collection activity.
MD-COLLECT IS COST EFFECTIVE
For only $7 per account, regardless of balance size or account
age, MD-COLLECT pursues accounts that other collection agencies would
charge 30 to 50% of the balance to collect.
MD-COLLECT's low, per account fee also means we
don't play favorites or work larger balances first. You can be
assured all accounts are handled with the same professionalism and
diligence we have consistently provided to our healthcare clients for more than 30 years.
MD-COLLECT'S COMPLIANCE ACTIVITIES
HIPAA compliance is critical for your practice
and a key ingredient in MD-COLLECT.
We take compliance seriously and utilize the resources necessary to
stay abreast of federal and state laws, including HIPAA and the FDCPA.
CCI is a member of
ACA International.
More on Compliance...
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